Showroom Customer Service Representative
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Showroom Customer Service Representative
WeatherTech Direct is seeking well-qualified Showroom Customer Service Representatives to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge to the walk-in customers in our Factory Showroom.
This is a great opportunity to join our growing company
- Competitive hourly rate, plus commission
WeatherTech Direct offers a great work environment with a focus on encouraging our employees to be the best they can be through training, advancement opportunities, top-notch compensation and benefits, all while promoting a culture that values family, diversity and teamwork!
As a Showroom Customer Service Representative, you will
- Deliver world-class customer service in our Factory Showroom
- Welcome and engage with customers as they enter the showroom
- Interact with walk-in customers to process customer orders, exchanges, and returns according to established department policies and procedures
- Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
- Provide timely feedback to management regarding service failures or customer concerns
- Work a set schedule and may include weekends, evenings, and holidays. Factory store is open on later than 7pm.
- Perform other duties as assigned
Qualified Candidates will
- Have at least 3-5 years of experience in a retail customer service/sales role
- Be fluent in English with clear and concise verbal and written communication skills in order to deliver an effective and pleasant customer service
- Possess listening skills to fully comprehend customer needs
- Possess excellent typing, spelling, and grammar skills
- Have great attendance and punctuality
- Be an excellent performer; deliver high-quality results consistently
- Demonstrate a high level of professionalism and a positive attitude
- Be authorized to work in the United States
Why you’ll love working at WeatherTech Direct
WeatherTech Direct is proud to offer a clean and safe workspace. Employees are offered an array of perks including:
- Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
- 401(k) with employer matching
- Paid vacation, holidays, and sick time
Address
WeatherTech
Bolingbrook, ILIndustry
Business
Get fresh Showroom Customer Service Representative jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.