Branch Support Coordinator

New College Graduates encouraged to apply

Salary Position: 39K-40K

The primary function of this role is to complete given administrative work with minimal supervision from a manager.

Responsibilities and Duties

• Follow all company policies and procedures.
• Complete all administrative and documentation tasks.
• Calls for service dispatch are taken and routed.
• PMIA Pricing/Sales Support
• Implement prescribed tasks on a timely basis. Complete technical projects as assigned.
• Recognize issues and come up with solutions
• Inform the supervisor of any processing or equipment problems; aid with problem resolution, process developments, and difficulties.
• As needed, attend departmental meetings.
• E-mail responses from customers
• Reporting on services

JOB REQUIREMENTS:

• 2-5 years of equivalent administrative/customer support experience with a high school graduation or G.E.D.
• Experience in office management
• Communication abilities that are both verbal and written are essential.
• Paying close attention to the intricacies talents with a keyboard; Expertise in Microsoft Office and Internet Search Engines
• Ability to do simple technical activities such as document scanning, imaging, and computer system backup that are required for project support.
• Problem-solving abilities
• Bilingual candidates are preferred (Spanish)
• Personable, approachable, and able to work well with others at all levels.
• Ability to interact comfortably with various functional areas of the company. 
• Has the tenacity, creativity, and determination to complete even the most challenging tasks.
• Must be well-organized, detail-oriented, and able to prioritize their work.
• Must be able to set and track goals for themselves.
• Must be able to multi-task and work on multiple projects at once.
• Must be able to initiate and follow through on assignments without supervision and work as a proactive team player.
• Demonstrate a high level of initiative and motivation, as well as a readiness to work as part of a proactive team.
• In an office setting, you must be able to execute regular repetitive duties and sit at or stand at a computer for 80% of the day.
• Up to 50% of the day is spent on the phone.
• The individual is required to lift up to 25 pounds on occasion (storage boxes)

We offer

• Competitive salaries
• Paid time off
• Sick time off
• Medical, dental, & vision insurance
• Flexible spending accounts
• Life insurance and disability benefits
• 401K with Company contribution
• Community involvement
• Opportunities to travel and work at our global sites

You should be proficient in:

• Meets Physical Requirements
• High School / GED
• Excellent Communication Skills
• Shop Math Skills

Salary info:

$20 - $21.63 / hr