Customer Service Representative
- $48,700 to $54,000 Yearly
- Vision , Medical , Dental , Paid Time Off
- Full-Time
Are you "The Right Candidate"?
Customers love our service and tell us all the time! Our employees are our #1 resource, and we enjoy making customers happy and having fun while doing so. We value trued, honesty and integrity and offer flexible work hybrid opportunities.
In this role, the Customer Service Representative will identify customer requirements and work with the Sales, Customer Financial Services, Product Line Management, Business Ops and Manufacturing teams to support our customers in North America. We suggest opportunities to improve the quality and efficiency of our customer service operation and are customer advocates supporting internal/external partner calls as well as manage the life cycle of the order from receipt to delivery to customer satisfaction.
Requirements
Required Qualifications for Consideration
2 or more years of customer service experience in a business-to-business environment.
Proven experience with an ERP system (Oracle, SAP).
Validated experience with Microsoft Office 365 (Excel, Word, Outlook).
Spanish/English bilingual is required.
Good interpersonal communication skills, analytical abilities, detail orientation, quality focus, and problem-solving skills.
Completed Associate or Bachelor degree.
Benefits
Benefits
DENTAL INSURANCE
MEDICAL INSURANCE
VISION INSURANCE
PAID TIME OFF
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