CSR Call Center - Office position Full Time
- Full-Time
Is excellent customer service and high attention to details your specialty? If yes, then our Customer Service position may be the right career path for you. Come join our growing office team and help our customer service team provide exceptional service and solutions to our customers. This is a great opportunity for someone who likes to work in a fast-paced environment with multiple priorities and use their problem solving skills.
The Customer Service Representative will:
- Ensure phones are answered quickly and customers questions are answered
- Provide exceptional customer service to our customers
- Audit customer paperwork; correct missing information
- Run customer payments in multiple systems
- Ensure that installations are scheduled and completed
- Drive positive outcomes for all customer service issues
- Resolve escalated customer issues
- Work closely with the sales team and permit team
Successful Customer Service Representative will have:
- Problem solving skills
- Ability to prioritize
- Great communication skills
- High attention to detail
- Empathy
- Ability to work as a team
- 3+ years experience with Microsoft Word and Excel
- Type 35+ WPM
We offer a great benefit package:
- medical
- dental
- vision
- life insurance
- short & long term disability
- 401k
- paid vacation
- paid sick time
- casual work environment
The successful Customer Service Representative will work with the team to handles multiple tasks and projects simultaneously, be detailed-oriented and very customer service oriented. Multiple shifts available: day 8:00 - 4:30pm, 9:00-5:30 and mid 9:30 a.m. - 6p.m., evening 11:00am - 7:30pm. DRF Trusted Property Solutions is an equal opportunity/affirmative action employer committed to a diverse and inclusive workforce.
Job Posted by ApplicantPro
Address
DRF Trusted Property Solutions
Aurora, ILIndustry
Business
Get fresh CSR Call Center - Office position Full Time jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.