Adult Services Assistant

Part Time 15 Hours: Mondays 5pm-9pm, Wednesdays 5pm-9pm, Saturdays 9am-1pm, every other Sunday 1pm-5pm

The Deerfield Public Library is currently seeking an enthusiastic, customer service oriented, well-versed in technology assistant with a love of readers’ and media advisory and passion for promoting lifelong learning to join the Adult Services team. Duties include adult service and media service desk shifts, reader’s advisory, reference and  collection maintenance. Ideal applicants are also adaptable to new services and technologies, flexible, curious, creative, goal-oriented, and dedicated to providing the best service to Deerfield Patrons.

Benefits:

• $18 an hour, payment bi-weekly
• Paid Personal Time
• Educational Assistance
• Library Card
• Retirement Savings Plan Deferred compensation (457) and Roth IRA
• Employee Assistance Program
• Headspace

Essential Job Functions:

• Provide excellent customer service to patrons and staff in-person, via telephone, and/or online communication.
• Assist patrons with choosing materials appropriate for their stated needs.
• Shelve returned items; assist with keeping the area neat and orderly.
• Assist with creating and implementing programs for outreach, entertainment, and cultural enrichment for the community.
• Create and maintain displays, lists and other avenues to promote the collection, at the discretion of the department manager.
• Maintain a high level of knowledge of popular materials including books and media, technologies, and trends.
• Assist the department manager with selection and ordering of new materials.  This includes compiling lists of patron requests for purchase, checking bibliographies against catalog to verify library holdings, and preparing orders for review by the department manager.
• Participate in continuing education and technology training.
• Stay up-to-date with new media and library technology.
• Observe safety rules and precautions.
• Interact with other staff members in a courteous and considerate manner.
• Other duties as assigned.

Qualifications:

• High school diploma or GED required
• Bachelor’s degree related to the job responsibilities or LTA is preferred
• Customer service experience, particularly experience working at a service desk
• Excellent working knowledge of Microsoft Office Suite and G Suite, social media, e-reader technology, e-resource platforms including Overdrive, Hoopla, and Kanopy
• Experience in public libraries preferred
• Avid reader, viewer, and listener with a wide range of genre experience relevant to tasks and patron interactions

EEO Statement

• The Deerfield Public Library is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.