Administrative Assistant - CNA

ComForCare Naperville – Downers Grove is looking for a seasoned CNA with the passion to drive our brand promise. Has to be an outcome oriented creator, self-motivated, process driven, customer focused, and caregiver advocate to join our team as an Administrative Assistant. 

The ideal candidate will love people, build and maintain relationships easily, have a high level of energy, be confident and credible, allowing them to create relationships with clients, their families, and their Care Team. 

Responsible to: Owner/Operator of Agency

Primary Responsibilities

• Incoming calls, qualify referrals, document, and schedule intakes for new opportunities
• Work with sales, RN’s, Care Team, case managers, and social workers on client care needs
• Develop care team, coordinate schedules, maintain compliance and continuity of care 
• Complete quality compliance checks and audits internally and through client visits 
• Source, interview, hire, conduct orientations, coordinate training & placement of caregivers
• Introduce and orient caregivers on new cases in the field as required
• Ensure sufficient staffing to meet requirement and cover shifts as last resort 

General office Task

• Administrative support, filing, verify activity, data entry, process payroll & billing 
• Prepares employee packet/folders
• Filing of new hire paperwork
• Maintain up to date regulatory forms i.e. Form I-9, W-4, training records, employee files, etc.
• Maintains inventory of supplies needed for general office operations, recruitment, & PPE
  
  

Education, Experience and Requirements

• Experience in senior care, home care or healthcare industry (consultative sales a plus)
  • Home Care: 3 year (Required)
  • Staff Scheduling : 1 years (Required)
  • Recruiting: 1 year (Preferred) 
• Must possess a valid driver’s license
• Must possess a dependable vehicle with valid car insurance
• Must be willing to submit to a criminal background check, motor vehicle check and drug test

Knowledge, Skills & Abilities

• A passion for seniors and their care
• A desire to partner with owner to ensure operations, admin, and caregiver capacity to scale
• Ability to work independently and meet deadlines and business objectives
• Excellent oral and written communication skills, listen effectively, and motivate teams
• Proficient in Microsoft Office including Word, PowerPoint, Excel, and G-Suite
• Able to work evenings or weekends as required

Compensation & Benefits

• Paid Time Off (After completing probationary period)
• 401K (After completing probationary period)
• Mileage Reimbursement

Schedule:

• 8-hour shift Monday through Friday
• On call after hours and weekends

  

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.