Sales/Customer Service Coordinator

BCS Placement

Addison, IL

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

Make quote to customer, overseas agents.
 Communicate with customer to keep update shipment status.
 Communicate with overseas agent to arrange export/import shipment for customers.
 Coordinate with export/import/warehouse operation to meet customer’s requirements.
 Reviews market analysis to determine customer needs, price schedules, and discount rates.
 Coordinates the compiling of lists of prospective customers for use as sales leads, based on information from
newspapers, business directories, industry ads, trade show, Internet Web sites, and other sources.
 Analyzes and controls expenditures of division to conform to budgetary requirements.
 Monitors and evaluates the activities and products of the competition.
 Determines customer viability and potential for new business.
 Coordinates collection activities regarding delinquent accounts.
 Handles cargo shipment arrangement for key customers.
 Generate billing invoice for specific account or shipment.
 Directs and/or handles investigation and resolution of customer problems