Sales Consultant

OUR PURPOSE

Springrock Gutters is a full-service gutter company with a foundation of honesty, integrity, and a passion for excellence. From full replacement systems to small repairs, our customers love our refreshing approach to the home improvement industry. We strive to create a no-hassle experience from start to finish. Our business model is to treat the client right, offer quality products and efficient installations, and stand behind our products and services 100%. We are experiencing rapid growth and welcome the right candidate to join our culture of excellence!

RESPONSIBILITIES

• Conduct in-home consultations with homeowners, identifying existing problem areas and demonstrating how our products and services can solve those problems.
• Follow up on all inquiries and leads in a timely manner.
• Act as primary point-of-contact for prospective customers.
• Receive, discuss and/or verify order information with customers.
• Develop and maintain long-term relationships with customers.
• Report customer complaints or issues in need of attention and take proactive steps to resolve them.
• Negotiate with clients within a pre-authorized window.
• Participate in regular sales meetings with your supervisor and sales team.
• Perform other duties as assigned.

QUALIFICATIONS & SKILLS

• Associate’s degree or equivalent from two-year college or technical school; Bachelor’s degree preferred.
• 2 years of sales experience, preferably in a trade or home improvement industry.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Ability to quickly assess customer needs and provide solutions.
• Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Strong communication skills with the ability to communicate information and ideas in speaking so others will understand.
• Proficient with Microsoft Office Suite, Google Suite, and CRM software.

BENEFITS

• No cold calling! All leads are provided by the company. Any self-generated leads have an additional spiff.
• Full commission
• Regular feedback and training opportunities are provided to improve your skills
• Health, dental, and vision insurance
• HSA-eligible plans
• Employer-provided short-term disability and life insurance
• 401(k)
• Paid time off + holiday program
• Opportunity for autonomy
• Opportunity for professional growth and continued career progression
• We value your opinion
• Work-life balance

Springrock Gutters is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.