Customer Data Specialist

ABOUT THE POSITION:

The Customer Data Specialist is responsible for owning, maintaining, and continually improving processes and outcomes related to customer registrations in our web ordering system. This role requires you to be on-site in our beautiful corporate office in Schaumburg, IL Monday through Friday. Specific responsibilities include:

• Collecting customer information and registering it into the web ordering system.
• Establishing data entry standards by reviewing data for deficiencies or errors, correcting incompatibilities, and checking output to improve data quality.
• Execute data cleansing tasks to ensure smooth downstream operation.
• Addressing data inconsistencies by working with department/staff.
• Ensuring that the data in the web order system folder is detailed, organized, complete and accurate.
• Maintaining the unregistered user list, unregistered ship to list, and any other departmental checklists.
• Generating reports as needed and performing backup operations.
• Conduct kaizen activities to improve processes and outcomes related to customer registrations.

WHAT WE NEED FROM YOU:
 

• A bachelor’s degree or equivalent experience in business or data science.
• 1+ years of proven data entry work experience.
• Experience with an ERP or data entry software.
• Excellent typing skills and proficiency with Microsoft Office Suite (Excel, Access, PowerPoint, Word).
• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors accurately and efficiently.

WHAT WE CAN OFFER YOU:

MISUMI will provide the training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!

MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop for meeting customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. MISUMI has been recognized by our employees and we are thrilled to be honored with two 2023 Comparably Awards:  One for Happiest Employees and the other for Best Company Perks and Benefits after receiving an award in 2022 for Best Team Leadership. These awards, in combination, highlight our commitment to our employees and culture!

 

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:

MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.

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