Customer Service Representative

Insperity

Morris, IL

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

Customer Service Representative

Headquartered in Chicago, our client is a world leader in electronics and metal scrap recycling and non-ferrous export for over 15 years. Their team has over 30 years’ experience in reusing and recycling metal commodities, and they are known as one of the top five metal exporters in the entire Midwest.

They are looking for an energetic Customer Service Expert to join their growing business development team. You must have both written and verbal communication skills to maintain client relationships after the initial sales cycle has closed.

Responsibilities:

Conduct weekly follow ups with established vendors via e-mail and phone
Process vendor requests for purchase orders, payment updates, and settlement reporting
Support company business development representatives and executive management
Update progress tracking reports
Manage additional vendor accounts when needed
Multi-tasking on a daily basis

Qualifications:

Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Basic word processing skills are necessary
Basic spreadsheet manipulation skills necessary
Basic email skills necessary
Excellent time management skills and ability to multi-task
Excellent written and verbal communication skills
Attention to detail and problem-solving skills

Benefits:
Our client values their employees’ time and efforts. Their commitment to your success is enhanced by their competitive compensation of $16-$20 per hour, depending on experience, and an excellent benefits package including Medical, dental, optical, 401K with match, paid vacation, insurance, and much more!

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Our client is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law.