(Remote) Client Representative

25+ years of experience making home health and hospice operations run more efficiently and drive higher revenues in this highly competitive space. When our software is in place, the quality of health care experience delivered improves for patient and caregivers.

We strive to enable our customers’ success and it is people like you that make it possible; people who look at problems differently, people who understand the challenges of information systems and people who are passionate about what they do. Our company is growing, and some very exciting things lie ahead for us this year – we hope you can join us.

Responsibilities

• Drive upsells and cross-sell opportunities across assigned clients
• Aligning with the outside sales team to drive new contacts, meetings and qualified opportunities
• Routing qualified opportunities to the appropriate sales executive for further development/closure
• Understanding customers’ needs and identifying sales/upsell/cross-sell opportunities
• Customize product solutions to increase client satisfaction
• Answering customer and client questions
• Stay up to date with new products/services
• Staying informed about competing products and services
• Researching and qualifying new leads to help build business growth
• Explain/demonstrate features of product/services
• Maintain and expand database of clients
• Build/maintain relationships with clients

Requirements

• College degree preferred
• 1-3 years of sales/client experience, industry experience preferred
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Strong listening and sales skills
• Ability to achieve targets/goals
• Ability to manage time effectively

Benefits

• Extended health, dental, vision
• Life Insurance and Short-Term Disability
• Voluntary Life Insurance and LTD
• Retirement Savings Plan (including a company match)
• PTO - Vacation and Sick Days

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