Office Support Assistant

State Universities Retirement System of Illinois

Champaign, IL

Expired: over a month ago Applications are no longer accepted.

Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

SURS is the administrator of a cost-sharing, multiple-employer, public employee retirement system that provides retirement, survivor, disability and death benefits to employees of Illinois state universities, community colleges, and certain other affiliated organizations and agencies. SURS was created in 1941, by an act of the Illinois General Assembly, and is governed by the Illinois Pension Code (40 ILCS 5/15-101 et seq.). SURS provides benefit services to over 250,000 members who work for 61 employers. SURS is responsible for investing assets in a diversified portfolio of U.S. and foreign stocks, bonds, real estate and alternative investments. SURS maintains a defined benefit plan, which on June 30, 2023, had assets valued at approximately $23.2 billion. SURS also administers two defined contribution plans, the Retirement Savings Plan, which on June 30, 2023, had assets of approximately $3.7 billion and the Deferred Compensation Plan, which had assets of approximately $28.5 million. Northern Trust serves as SURS’ master trustee custodian.

The Office Support Assistant provides support services to all departments within SURS. This position is responsible for accurate data entry and validation to SURS member profiles to maintain accurate and current information. This position is also responsible for accurately sorting and distributing all incoming mail from SURS members and to process all outgoing mail. This position reports directly to the Support Services Manager.

Position: Office Support Assistant

Civil Service Classification: Office Support Assistant

Position Type: Full-time | Based in Champaign, IL

Main Duties

Process, scan, and image documents to appropriate systems
Open, sort, and distribute incoming mail
Process outgoing mail by folding and stuffing envelopes, metering, and UPS

Required Qualifications
1. High school diploma or equivalent.

2. Any one or combination totaling six (6) months from the categories below:

College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
- 15 semester hours equals six (6) months
Work experience performing office/clerical activities, including use of computer systems.

Knowledge, Skills, and Abilities (KSAs)

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
Ability to understand written sentences and paragraphs in work related documents.
Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Ability to apply general rules to specific problems to produce answers that make sense.
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Ability to choose the right mathematical methods or formulas to solve a problem.

Location

Must be an Illinois resident. Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card.
This is an in-office position based in Champaign, IL.

Benefits

Insurance benefits, including medical, vision and dental
Participation in SURS retirement plan
Paid vacation, sick leave and 11 paid holidays
Paid Parental Leave after six months of employment
Casual/business casual attire (dependent on job duties)
Flexible work environment

Application Process

To apply for this position, please click the apply button at the top of this job posting. Please fill out the online application and attach a copy of your resume and cover letter.